Raise a Defect in QA Complete
In a test run, for failed tests, when you finish the test you will be asked to raise a defect / issue.
Depends on the methodology you and your team are working on how you get by raise an issue or a defect.
Add a defect.
Provide as much information as you can.
If not sure about environment, version or severity asked other member of the team.
A fill of the important information to add is:
- Steps to reproduce
- Screenshots
- Video if you can
You can use those free tools below to capture screenshots and make notations prior to upload the images to your test cases:
- ‘Print Screen’ + Paint
- Windows Snipping Tool
- For best results of image notations and videos use JING (is Free) –http://www.techsmith.com/jing.html
Once you save you can close the popup window.
With the defect assigned to the person of interest to solved the issue, once is fixed will be assigned back to you for re-test and completion of the test, that’s when you can close the issue if fixed or agreed to close.
What’s Next? >> Run a single Test Case
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