Ref. 213809481 | 2021-05-21 15:12:44
Town: London | Country: United Kingdom
Desccription: Experienced Program Manager needed to manage Localisation QA activities for an outstanding globally recognised brand. The ideal candidate will be experienced in managing accessibility QA and localisation QA for web and app on international markets with external vendors.
Based in London this role is part of the localisation team reporting to the Senior Director of Localisation. Part time role at 15-20 hours per week but may develop into full-time.
Manage all day-to-day Localisation QA activities for 13 languages on all platforms ensuring all localisation issues are identified and reported. Collaborating with PM's to identify products and feature for QA, ensuring instructions are available for the QA vendor to ensure they fully test what is required, managing execution of all QA with the QA vendor, triaging bugs, reporting weekly/monthly/quarterly on QA performance
Manage all day-to-day Accessibility QA activities and oversee and ensure completion of quarterly Accessibility audits. Serving as the communication point between the audit vendor and company creating the project plan for the audit schedule coordinating the schedule for audits with vendor and relevant teams and communicating updates on audit schedules and progress.
Capture and analyse data, identify trends, and root causes and work with team to address recurring issues and put preventative measures in place.
Identify technology/process/tool improvements and efficiency opportunities for Localisation QA and drive implementation with the relevant teams,
Participate in forecasting, planning and optimisation of Localisation QA
Collaborate with teams across all business units to drive better product and quality
Communicate clearly, proactively and transparently, resolve conflict and pursue feedback quickly and effectively
Measure and track success on a regular basis to ensure that Localisation QA is moving forward towards defined goals.
Experience of successfully managing Localisation QA activities in the online space in 10+ languages
Working knowledge of JIRA bug tracking and Confluence or related tools and ticketing systems
Experience of working with QA vendors
Very strong focus on detail and quality
Analytical skills to capture and interpret data and trends, identify problems and propose resolutions
Ability working with cross functional teams and managing conflict
Takes initiative shows a sense of urgency and very organised
To find out more or to apply contact Brellis Recruitment today
Salary Type: Annum
Salary: £60000/annum pro rata
To apply for this job please visit www.cv-library.co.uk.